JUG Saxony - Vorträge . Wissensaustausch . Networking

Kiwigrid GmbH Karriereseite

Customer Service Technician (m/w/d)
Dresden - Festanstellung


  • Provide technical support to customers and partners for the installation, configuration and use of Kiwigrid's products.
  • Troubleshooting technical problems together with the 1st level support of our partners.
  • Contribute to and manage parts of the internal bug tracking systems.
  • Collaborate closely with the development department during bug fixing.
  • Contribute to technical documentation.
  • Provide feedback to Product Management.
  • Internal test support


  • Excellent interpersonal, oral and written communication skills.
  • Customer oriented.
  • Have good sense of responsibility, acting proactively and versatile.
  • Must be self-motivated and organized with a positive attitude with willingness to learn new technologies.
  • College degree in IT or similar in-depth knowledge.
  • Must have extensive experience with computer hardware, networking and different OS (Windows client, Windows Server, Linux).
  • Nice to have:
    • German language skills.
    • Experience in scripting (e.g. python, shell).
    • Knowledge of database management systems with working knowledge of SQL.
    • Experience in the field of energy supply, photovoltaics, and smart grid.


  • A permanent contract with a competitive salary and flexible working hours
  • Flat hierarchies, short decision paths, and a corporate culture that welcomes your feedback
  • Inclusion into a team of highly-motivated, international professionals
  • A creative and stimulating environment that has a great potential for future growth and is driven by innovation
  • A challenging task and freedom to make your own decisions
  • free beverages and fresh fruits
  • table soccer, ping pong, job ticket etc.

Letzte Änderung:

Kiwigrid hilft Energieversorgern, Automobilherstellern und Herstellern von dezentralen Energieanlagen, die Energiewende zu meistern. Die Kunden des Dresdner Unternehmens nutzen dessen Plattform, um neue Märkte zu erschließen, ihr Angebot zu diversifizieren und sich vom Wettbewerb zu differenzieren. Dafür stellt Kiwigrid ihnen wegweisende Internet-of-Things-Technologie und Energiedienstleistungen zur Verfügung, die Energieeffizienz steigern, die Nutzung erneuerbarer Energien optimieren, den Weg für Elektrofahrzeuge ebnen und Stromnetze stabilisieren.


Kiwigrid GmbH
Kleiststraße 10 a-c
01129 Dresden

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